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We Know Radios

Staff To Staff Communications.

 Introducing our new SR 2 radio. The first choice in radio for long term care communities. 




Good communication can be the difference between life and death in the healthcare setting. That’s why Sure-Response was started. We provide high-quality, reliable staff communications and notification equipment so you can worry less and focus more on doing what you do best: caring for your patients.

             Small, powerful and light-weight.


Designed to be always accessible but never in the way,

Sure-Response’s products are the easy answer you’ve

been searching for.  Click here to learn more →

Easy to Conceal & Carry

Radio can be worn for convenience in

armband, lanyard or with belt clip.


Flat-Rate Repair Service

We offer $50.00 to $100 flat rate repair for the

2nd year after warranty expires.


One to Three Year Warranty on All Our Radios

Ensures products are free of manufacturers' defects.


Longer Battery Life

Equipped with a long-lasting Lithium-ion battery to

provide more talk time with less stress.

Radio Programming

We program your new radios for you so they

seamlessly work with your existing system.

Request a free estimate

or more information today!

             What is a Two-Way Radio?


A two-way radio is simply a radio that can both transmit and receive (a transceiver). Portable two-way radios are often called walkie-talkies or handier-talkies most people call them walkie-talkies.


A two-way radio is typically equipped with a “Push-To-Talk” PTT button to activate the transmitter. User just simply presses the PTT button and can immediately start to talk. User releases the PTT button to listen to others.

The main differences between the two-way radios (walkie-talkies) from a store (online or locally and what we sell are 1. Total power, according to the FCC store bought radios are limited to ½ watt with a fixed antenna. 2. Commercial grade radios are typically sturdier. 3. Rechargeable batteries

One last thing before the Technical Jargon, any two-way radios that are used by a business for business communication are required to get a FCC license. You are not allowed to use store bought radios without obtaining a license.

Technical jargon:
In broader terms, most of voice wireless communications systems, including cellular system, fall into two-way radio definition. Our two-way radios are also known as Professional Mobile Radio (PMR), Land Mobile Radio (LMR), Private Mobile Radio (PMR), Public Access Mobile Radio (PAMR) system.

Two-way radio can “talk” directly to other radios or use radio network infrastructure. A direct talk among radios (usually also known as direct more operation, talk around mode) has limited range due to limitation of radio power. To overcome this limitation, a radio network infrastructure can be utilized to extend communication range.


             Why use a Two-Way Radio?


Why are two-way radios the right choice for your facility? Despite new and evolving technology would replace two-way radios, but they have not. This is because, when it comes to healthcare technology, two-way radio communication is the superior choice for three main reasons:
1. Instant communication
Two-way radios provide instant communication, which means instant action. The user just needs to press the “Push-To-Talk” (PTT) button and within a fraction of a second, the user can immediately talk to convey his/her message. This is due to a quick call set-up time embedded in the technology. This instant communication capability is a key factor of why many organizations rely on two-way radio for their tactical or operational communications.
2. Group communication
Another distinct feature of two-way radio is its capability to facilitate “one-to-many” group communication (also known as "group call") very efficiently, streamlining teamwork. By efficient means that one user can talk to one, five, tens, hundreds, thousands of users at the same time. User doesn’t need to repeat the same message over and over again if he/she needs to convey to more than one user, which saves precious time. In addition, two-way radio performs group communication using minimum RF channel resources. If all of the users reside in the same area, most of the time, you only need one channel resources to talk to these hundreds of users.
3. Cost efficient
Saving money is crucial in the healthcare setting, and two-way radio technology helps with that. Most basic radios are in the $100 to $300 range and once the license is in place there is no monthly or annual fee for using the radio. There’s no need to overspend your budget to have top-of-the-line equipment.

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